Could your store’s contact form do more than collect general questions? A focused customisation can connect product discovery directly with a useful sales enquiry.
A contact form with a product list
Instead of asking customers to copy product names into a message, let them add products to a personal enquiry list from the product detail page. The selected items can then accompany the request sent to your team.
Useful for products without a fixed price
Made-to-measure or individually priced items do not always fit a standard add-to-cart process. A “Request this product” button can provide a suitable alternative without requiring a complex configurator.
The form can retain the product context and give your sales team a clearer starting point. Depending on the shop system and requirements, this can be integrated with an existing form in Lightspeed or Shopify rather than a separate form service.
A small extension with a practical purpose
Our Lightport extensions connect the customer’s next step with the way your business works. A structured enquiry helps customers explain what they need and helps your team respond with the right information.
Discuss a custom solution for your store
Client example: Schlenker AG
Schlenker AG introduced this enquiry feature as part of its redesigned online store. The project combined a new visual presentation with a more useful route from product interest to contact.
Lightspeed X-Series and E-Series in Switzerland
At the time of this project, we also completed certification for Lightspeed X-Series and E-Series, combining point of sale and e-commerce. We help businesses assess how these systems can support their retail processes.
